Privacy policy

Wilderness International Canada  (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your personal information when you visit our website. 

By using our website, you consent to the practices described in this policy. If you do not agree with this policy, please do not use our website.

General Information

When you visit our website, we automatically collect standard information essential to operate and evaluate this site, including: 

  • IP address and general location is collected by Google according to Google’s security protocol. Wilderness International does not have access to this information.
  • type and version of your browser
  • pages visited and time spent on pages
  • referring website 
  • hardware information (device type)

Personal Information

The only information we may use to identify you is the information you give voluntarily. For example when you sign up for email updates of Wilderness International, you will be asked to provide your email address. 

Likewise, if you donate to our cause or volunteer with us, we will ask for information which is solely used for the purpose indicated at the time of disclosure.

This information is disclosed only to the authorized personnel in Canada and Germany who use it to process or respond to your request. 

Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small text files stored on your device.

Essential Cookies

Required for the website to function properly. These cannot be disabled. 

Analytics Cookies

Help us understand how visitors interact with our website so we can improve it. We use Google Analytics to collect anonymized usage data. 

Marketing Cookies

Used to deliver relevant content and measure the effectiveness of our communications. You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

Third-Party Service Providers

We work with trusted third-party providers to operate our website and services: 

These providers are contractually obligated to protect your information and use it only for the services they provide to us. 

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including: 

  • SSL/TLS encryption for all data transmitted through our website
  • PCI-DSS compliant payment processing through Stripe
  • Secure data storage with access controls 
  • Regular security assessments. 

While we thrive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security. 

Data Retention

We retain your personal information indefinitely to maintain our relationship with you and to comply with legal and regulatory requirements. If you would like your information deleted, please contact us using the information below. 

Your Privacy Rights

Under Canadian Privacy law (PIPEDA), you have the right to: 

  • request a copy of the personal information we hold about you 
  • request that we correct inaccurate or incomplete information
  • withdraw your consent for us to use your information (where consent is the basis of processing) 
  • request deletion of your personal information (subject to legal retention requirements) 
  • file a complaint with the Office of the Privacy Commissioner of Canada

To exercise your rights, please contact us using the information below. We will respond to your request within 30 days. 

Marketing Communications

With your consent, we may send you newsletters, fundraising appeals, and updates about our programs. You can opt out at any time by: 

  • clicking the ‘unsubscribe’ link in any email
  • contact us directly 

Please note that even if you opt out of the marketing communications, we may still send you transactional messages such as donation receipts. 

Sharing your Information

Wilderness International Canada does not sell, rent or trade your personal information. We may share your information only in the following circumstances: 

  • with service providers who help us operate our website and services
  • when required by law or to respond to legal process
  • to protect our rights, privacy, safety, or property 
  • with your explicit consent

Data Breach Notification

In the event of a data breach that poses a real risk of significant harm, we will notify affected individuals and the Office of the Privacy Commissioner of Canada as required by PIPEDA.

Children’s Privacy 

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately. 

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Update” date at the bottom of this page indicated when the policy was last revised. We encourage you to review this policy periodically. 

Contact Us: 

If you have Questions about this Privacy Policy or wish to exercise your privacy rights, please contact us by email: 

contact@wilderness-international.org

Wilderness International Canada
310-1210 Cedar Street
Campbell River, BC  V9W 2W5
Canada